Due to the digital nature of my products, I don’t accept refunds, returns, exchanges, or cancellations. All sales of products on this website are final and not eligible for refunds/returns/exchanges.

If you are resident of the European Union, you have a right to withdraw of 14 days from the date of purchase. Please refer to Section 7 of my Terms & Conditions for country-specific cancellation rights.

All shop items are INSTANT DIGITAL DOWNLOADS and NO PHYSICAL PRODUCTS will be shipped.

After checkout, You will be automatically emailed a secure link to download your purchased files. Please ensure that the email used to make the purchase is accurate and can receive email. I am not responsible for any digital downloads that are not sent due to incorrect email addresses.

For printed planners purchased via Amazon, please refer to Amazon’s return policy.

Please contact me at hello@yellowllamaco.com if you have any questions about my refund policy.